Technical Writer

WANT TO JOIN OUR TEAM?
WE CAN't WAIT.

JOB DESCRIPTION

This is an unpaid internship. We are searching for a Technical Writer who will be responsible for writing code documentation and the instruction manual process. The Technical Writer is also expected to be skilled at writing for technical and non-technical audiences . Strong communication and interpersonal skills are also critical to success in this role. The length of this role is 6 to 9 months with the possibility of a full-time position based on performance, job requirements, and availability of the selected candidate.

Department: Technology

Reports to: Adrian Delancy,

Location: Chicago, Illinois

WHO WE ARE

Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.

THIS POSITION WILL ENTAIL:

Work with department managers to gather information to develop and write instruction manuals
Identify and recommend improvements to current documentation templates and processes to further enhance quality and timely delivery
Coordinate and follow-up on the progress of submitted documentation
Perform other duties as assigned
Other duties as assigned

DESIRED SKILLS QUALIFICATIONS:

Excellent writing and editing skills
Detail-oriented, organized, deadline-driven
Clear, precise, and compelling writing skills
Able to effectively communicate
Experience using Microsoft Office tools to create documentation
Previous software development experience
Understanding of the systems development life cycle

REQUIRED EDUCATION AND WORK EXPERIENCE:

Graduated or currently enrolled in a Bachelor’s degree in Computer Science or a related field.

PREFERRED QUALIFICATIONS:

Proven experience in technical writing, preferably in the technology or software industry.
Strong proficiency in writing clear, concise, and comprehensive technical documentation, including user manuals, technical specifications, and API documentation.
Familiarity with industry-standard documentation tools such as Adobe FrameMaker, MadCap Flare, or Microsoft Word.
Experience working collaboratively with cross-functional teams, including software engineers, product managers, and quality assurance testers.
Ability to quickly grasp complex technical concepts and communicate them effectively to a non-technical audience.
Excellent organizational skills with the ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Digital Factory is an equal opportunity employer, committed to recruiting, hiring and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Digital Factory is an Equal Opportunity Employer

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